Pricing Policy
Sun BPO Solutions understands that every business has unique needs. We offer flexible pricing models to ensure our services align perfectly with your budget and project requirements. Here’s an overview of our pricing structure:
1. Per-Hour Billing:This model is ideal for short-term projects with well-defined scopes. You’ll be charged based on the hourly rate of the assigned staff member. This rate will vary depending on the staff’s experience level and the complexity of the task.2. Project-Based Pricing:
This model is suitable for well-defined projects with a fixed scope of work and a defined timeline. We’ll provide you with a transparent quote upfront outlining the total cost of the project. This quote will consider the resources required, the estimated project duration, and the complexity of the tasks involved.3. Service Level Agreements (SLAs):
For ongoing services or high-volume projects, we offer customized SLAs. These agreements define the specific services we’ll provide, the performance metrics we’ll track, and the pricing structure. SLAs can be structured as fixed monthly fees or tiered pricing based on usage.Additional Considerations:
- Volume Discounts: We offer volume discounts for high-volume projects or ongoing services.
- Long-Term Contracts: We provide special rates for clients signing long-term contracts.
- Free Consultation: We offer a free consultation to discuss your specific needs and recommend the most suitable pricing model.
